Managed IT SupportDesigned to transform and grow every organization.
Reduce downtime, improve security, and enhance performance.
CDRTek's proactive support reduces the risk of downtime
The second your systems go down, the charges start to increase. Without the right support partner, it may be cheaper to replace these systems than deal with the repair charges and loss of productivity. CDRTek’s team is constantly monitoring your systems and performing critical maintenance behind the scenes to protect you from expensive interruptions!
There are several factors that make up a secure IT Infrastructure
Unfortunately, there is not a single cure-all solution to provide you complete protection for your environment. Proper security includes a series of tools and the help of a security profession to configure these tools to work together to provide you complete coverage. CDRTek has built our core offering to include the next generation security solutions needed and our security experts know how to set up these systems to tighten your security footprint. Let CDRTek help protect you from zero-day attacks.
CDRTek is always working to improve your systems
You expect a lot from your technology and, as your managed service provider, we are continually working on your systems behind the scenes to enhance your environment to maximize your performance. Everything from implementing and setting up vendor enhancement updates to reconfiguring how data flows through your network. CDRTek engineers are aways looking for new ways to increase your performance and exceed your expectations.
Let CDRTEK Manage Your Infrastructure, So You Can Focus On Your Business
At CDRTek, we understand that your business is dependent on technology – you can’t operate without it and we’re here to help.
If you’re looking for fast response times, a U.S. based help desk, and access to a wide range of technology expertise, you’ve come to the right place. CDRTek offers a wide range of IT services and solutions to support organizations that lack the time or the in-house resources to properly manage and maintain their technology infrastructure.
We offer a variety of flexible packages including TEKCare full support for those who do not have any internal IT expertise; and a TEKCare lite model for those who are looking for supplemental support for their existing IT team. However you need support, CDRTek has a plan for you. Click “GET STARTED” to see how CDRTek can help you!
IT Support Tailored around Your Business Needs!
Managed support is one of CDRTEK’s core business services. Managing the numerous technologies along with maintaining industry compliance is a considerable undertaking and virtually impossible for one person to manage it all successfully. CDRTEK’s Managed IT MSP services alleviates the worry of technology and brings numerous advantages by gaining an expert team of system, network, and voice engineers to manage your entire infrastructure and allow you to focus on growing your company. CDRTek Support includes:
US Based Help Desk Support
Our US-Based Help Desk team consists of certified and experienced engineer who stand ready to help you 24-hours a day and 7-days a week.
IT Procurement Specialist
CDRTek’s procurement services enable you to leverage our product knowledge and buying power for your IT investments. Our team monitors your license and warranty renewals to ensure your always protected!
Proactive Support Services
Our proactive support includes constant infrastructure monitoring, automated patch management, and advanced security scans to ensure we know about issues before they can impact your productivity.
Next Generation Anti-Virus
CDRTek’s next generation Anti-Virus (AV) solution is the only way to stay ahead of threats. The Artificial Intelligence (AI) algorithm allows this AV solution to learn to look for abnormalities to provide true zero-day protection!
We know that every business’s needs are completely different, so our flexible contracts can be adjusted to work with any business size or budget and our agreements are always month to month. We want you to stay with us because of our support, not a contract!
Backup & Disaster Recovery
Protecting your data is our top priority. Ensuring you have backups in place is critical, so you need the right partner in place to ensure you’re protected in case of an emergency or disaster. CDRTek monitors your backups to ensure that you are always protected.
- Disaster Recovery
- Endpoint Security
- Compliance Services
- End User Training and Testing
- Dark Web Monitoring
- On-Prem to Cloud Migrations
- File Sync
- Server and Storage
- Network and Wireless
- Data Center Hosting
- Windows Workstations
- Unified Communications
- 24/7 US Based Help Desk
- Customized Governance Policies
- Risk Assessment
- Streamline and Automation processes
- Disaster Recovery and Continuity
- Infrastructure Design
- Vulnerability Assessment
- vCIO Service
IT Project Services
- Hardware Refresh
- Complex Networking